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Have cancelled a Zumba training. They said when I cancelled the money was being sent to me. Then I got in touch with them, they kept lying that the money was being sent to me. A month later after trying like 20 times, not an exaggeration, I'm still waiting. They then told me to give them bank details (which they already have). That was a few days ago. They said several times to me, the money was paid out, it hasn't been. They have had over a month to pay. Now, they have said that they are paying me less, than the cancellation money was. Even... Read more

Was this review helpful? 2 0

Broken and missing ZIN volumes, declining quality of music and choreography. Overly rigid rules about how to teach a class. It really isn't worth $32.95/month. I taught dance (ballet, jazz, musical theater and modern) for decades without paying some crappy organization to use their logo. I can do the same after I quit ZIN. And the best part is, I can actually TEACH my classes instead of having to pretend to be a deaf/mute who can't communicate knowledge to my students. NO vocal cuing is the stupidest rule of all! My classes will happily be... Read more

Was this review helpful? 1 0

Been on the phone with Zumba Fitness 4 times now because over a week ago an order I placed is STILL processing. They will not let me cancel my order as they claim that they are unable to do so once the order is placed as it goes directly to the processing stage. I personally think they do that just to get your money and charge you, so that they make you think your item will come fast. They say on their site that all orders placed before noon that day will be processed and shipped out the following day, which is a complete lie, because I... Read more

Was this review helpful? 0 0

Placed an order over a week ago, and it is still processing for some reason. I called 3 times and the 3rd time I said please cancel the order as I do not want the item anymore. Woman on the phone told me she can not cancel or edit the item in anyway and that I would have to wait until I receive it, to mail it back free of charge. This is a friggin joke! I told them I do not want the item anymore because it is taking too long and I should not have to wait that long for an item thats in stock. I will be calling again today to see if I can... Read more

Was this review helpful? 1 1

I returned an item took them more then a month 1/2 to tell me its not returnable! On their web suite it says 100% returnable.But they told me the item was on sale. So it doesn't qualify for a refund, thats after 3 phone calls to customer service and a month and a 1/2 of waiting.Customer service told me no problem getting a refund. But I guess they where wrong! Will never order anything from this company! Read more

Was this review helpful? 0 0

Buyer beware! Know exactly what DVD's come with the sets. They are mostly all duplicates of the other sets. What a scam! Add comment

I have been a Zumba instructor for almost 2 1/2 years and I am a Zumba affiliate meaning that I have a code that allows people to receive a 10% discount on merchandise. In exchange for using the code, I am paid 10% of the sale. Here's the problem: Zumba will NOT pay me the money I'm owed. Sales made during December and February were not paid until August and I am still waiting for payment for sales made in March, April, and may! I have been calling for almost 2 months straight and am told only that they are having a technical problem and they... Read more

Was this review helpful? 3 1

I have ordered some clothes at zumba.com 3 weeks ago and I have sent 4 comments in the «contact us» section on different days asking what happened with my order providing even the order confirmation number. I haven't received one single reply neither the status of my order or the tracking number. I have no other way of contacting them and I'm leaving the United States in a couple of days, where I was supposed to receive the package. I'm worried but worse, frustrated. It's worth mentioning that I've spent over 250$. Read more

Was this review helpful? 1 0

ZIN was supposed to give me choreography but it all sucked. And when I went to cancel my account, the guy would not let me do it because once you sign up, you're stuck with it for 6 months. I was not even able to pay a cancellation fee. So now I am stuck paying 40 dollars a month for something that does NOTHING for me. All they want is your money there. And this is after my training instructor told me I could cancel whenever I wanted to, but there might be a 10 dollar cancellation fee. WAY TO LIE TO ME. Read more

Was this review helpful? 1 0

Suggestions to Zumba Fitness: 1) remove Zin membership fee or reduce to US$60 per year 2) allow instructors to freeze their Zin membership for free 3) allow Zin member to purchase individual music /song/ educational material instead a monthly membership fee. 4) create a new Zumba program that has assessment - because some instructors want recognitions. Students attend Zumba classes also want to know the standard. I would want to go a Zumba class with a great experience or quality instructor (who wants wasting time & money, bad... Read more

Was this review helpful? 2 0
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