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I returned an item took them more then a month 1/2 to tell me its not returnable! On their web suite it says 100% returnable.But they told me the item was on sale. So it doesn't qualify for a refund, thats after 3 phone calls to customer service and a month and a 1/2 of waiting.Customer service told me no problem getting a refund. But I guess they where wrong! Will never order anything from this... Read more

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Buyer beware! Know exactly what DVD's come with the sets. They are mostly all duplicates of the other sets. What a scam! Add comment

I have been a Zumba instructor for almost 2 1/2 years and I am a Zumba affiliate meaning that I have a code that allows people to receive a 10% discount on merchandise. In exchange for using the code, I am paid 10% of the sale. Here's the problem: Zumba will NOT pay me the money I'm owed. Sales made during December and February were not paid until August and I am still waiting for payment for... Read more

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I have ordered some clothes at zumba.com 3 weeks ago and I have sent 4 comments in the «contact us» section on different days asking what happened with my order providing even the order confirmation number. I haven't received one single reply neither the status of my order or the tracking number. I have no other way of contacting them and I'm leaving the United States in a couple of days, where... Read more

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ZIN was supposed to give me choreography but it all sucked. And when I went to cancel my account, the guy would not let me do it because once you sign up, you're stuck with it for 6 months. I was not even able to pay a cancellation fee. So now I am stuck paying 40 dollars a month for something that does NOTHING for me. All they want is your money there. And this is after my training instructor... Read more

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Suggestions to Zumba Fitness: 1) remove Zin membership fee or reduce to US$60 per year 2) allow instructors to freeze their Zin membership for free 3) allow Zin member to purchase individual music /song/ educational material instead a monthly membership fee. 4) create a new Zumba program that has assessment - because some instructors want recognitions. Students attend Zumba classes also want... Read more

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I ordered the Incredible Results Deluxe Kit 8 days ago and finally got it minus the DVD's. only received a riser and a flyer inviting me to a cruise. To get my product I now have to return the riser (cost of my time to go to the post office) and then wait for it to be returned before they will "try" to re ship the order. They would not just ship the DVD's, or re ship the order until they received... Read more

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i was sent the wrong product instead of getting my money back. They gave me a 3 disk cd set with just music and i had order the zumba fitness workout dvd 3 disk set to work out. not happy at all. i then called and asked for a refund instead of sending the cds back and i was told no one would refund me as my order had already been shipped they didnt care it was the wrong order, i was a returning... Read more

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That's what I also feel. They suck your money like crazy. I paid and became a member LAST DAY of the month. And my card was charged on the 3rd week of the following month fo the 2nd month membership, 8 days before my renewal date. I emailed them and my instructor, but I didn't get a response. I called their office and I was told that my 1st payment (31st of the month) was applied for that... Read more

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Never received my cert. Joined ZIN in 2014 after attending class in AC. lost opportunities to teach because of ur incompetence. Plz email my cert to Ashleymullen211@me.com Or Knockout201@mac.com I will be forced to cancell my account if this problem is not resolved TODAY Ty Ashley Mullen Add comment

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