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First i want to update my credit card cause my previous card will be expire on Nov 2017 Second i purchased zumba wear during your promo i spent 300 US $ i should have a free zumba pants but the zumba website it didnt pop up like a free gift causr my other Zumba...
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#1114767
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I used to be a Zumba instructor. I have moved on and no longer on the circuit. I have called, emailed and talked to you all on the phone. remove my name from the list. EDNA H. STEWART. AT SOME POINT I WAS TAKEN OFF AND THE EMAILS STOPPED!! then they started back,...
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#1094820
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Signed for an expensive Zumba course since I had been a stay at home mom for a long time and thought I could do something like teach Zumba. After completing the course I decided Im still not ready to work outside the home. Was told during signing of membership "Cancel...
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Anonymous
Anonymous

I am a current ZIN. I've had problems downloading a song. I sent 2 emails to ZIN Support with no response. Called customer service and they said they would do a one time rese...

2.0
#1059755
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Zumba Fitness - Pissed customer

Zumba Fitness
#1093762
1.0
Details
I have sent my item back about a month ago have not herd ftom anybody or received a smaller item i would just rather get a full refund do to the fact i csnt get any help from this company....
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Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Zumba Fitness - Terrible

Zumba Fitness
#1089255
2.0
Details
Hi ive contacted u guys a few times no response finally someone emailed me back sending me a return slip cause the item i recived was way to big i sent back about 3 weeks ago still havent herd anything about my item im waiting on a refund or a new shirt... thank you
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Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Zumba Fitness - Great

Zumba Fitness
#1081642
The call was helpful and great information
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Zumba Fitness - Stop my Zin !

Zumba Fitness
#1069437
3.5
Details
I sent zillion messages to stop my Zin account money drawn every month and they never answer, although I get confirmation of my request being sent to them. Very upset!
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Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Zumba was a great thing in my family. At least until this past week. But family does not go to get bullied, not just by a couple of the dancers but also the instructors and owner. Cathy Zumba in da House in Bradford, Ontario is the worst place to go if don't want to...
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2.4
#987041
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Zumba Fitness - Instructor Fitness Program Review
I too had the same experience but I went and it was 108 degrees with no air conditioner, not to mention they had a fake door and a hip hop class was going on while ours was! The instructor training us decided to have a turf war. When I told her at break- after being...
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Ibixby2016
Anonymous

The person who marked this comment down was the instructor- she's pathetic

1.0
#978895
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I have called Zumba customer service numerous of times got a hold of two customer service reps were told that they were too busy to handle my call and that they would call me back they never called me back I have sent seven emails and never have gotten a response. Then...
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Anonymous
Anonymous

I have had the exact same experience; and, have had to consider getting my bank involved just so the charge won't keep coming out of my account. Their business practices seem ...

2.1
#978681
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I had to recently cancel a zumba strong course which I had booked several months ago as I sustained an injury to my knee a couple of weeks before and was advised by my consultant not to do any high impact moves. I called zumba wanting to cancel, they told me that I...
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#931396
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Ive been trying to cancel my instructors course but no one will get back to me. Wondering if im going to have to sue for false advetisement and theft of money. Any one else struggled to get their money back?
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Anonymous
Karen

Me! I'm thinking about the same because I'm having issues with them and I think is not fair. I paid for the "Plate training" that I have never tried to log in and instead I wa...

#920916
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I officially cancelled my Zumba membership with the penalty of losing my license after over 4 years of faithfully paying my membership dues. It feels like a slap in my face from Zumba with treating their committed instructors like another stream of revenue to make...
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1.6
I didn't like
  • Customer service value of services purchased
  • Poor customer service
#912149
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My reason to cancel is also that I never used their website. It was difficult to use their teaching resource. It was amateur and I never got through the threshold of using it. After paying for several month, I finally decide to cancel. It was a shame! They make it so...
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1.0
I didn't like
  • Cant cancel
  • No customer service
  • Cheating poor customer service
#872983
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