I have been a loyal Zumba instructor for almost 5 years and I've taught on and off and have Always sung Zumbas praises. I fell on some difficult Financial Times and called up to take a break from my membership since I haven't taught in a year anyway. They said that in...Read more
Zumba Fitness - Zero out of 10.
I ordered a gift card for my sister on December 12. It never made the holiday and still haven’t gotten it. Called customer service a few times and it’s January 12th now. I called again today and asked for a refund. They said they don’t do refunds. I’m calling my credit card company to see if we can get the money back for breach of service.
I signed up for a ZIN membership through Zumba fitness in July. I tried to cancel in November. Zumba would not allow me to cancel my ZIN membership when I called. Instead the representative said I had to wait until December 1 to cancel and would not allow me to cancel...Read more
As a ZIN member in good standing, I am appalled by their lack of concern when calling the customer service. Recently, I attempted to make a purchase for Zumba wear on Black Friday. Unfortunately, I did not complete my purchase because it was time consuming due to high...Read more
- Zumba fitness zes
I didn't like
- Poor customer service
I have returned clothes to Zumba under their return policy. I received an email that a refund would be applied within 14 days. I have provided the return shipping tracking number as proof that the items were received by Zumba on October 13, 2017. Today is December 2,...Read more
I called few times the costumer support in Dec. 2016 to cancel my membership. I left voicemail, sent emails, it was soooooo complicated to just speak with someone ! I finally spoke with an agent after waiting 10+minutes on the line. She explained me the ''on hold''...Read more
I didn't like
- Cheating poor customer service
- No customer service
- Cant cancel
My name is supriya kishore and it's not showing in instructors list so I had called to get it fixed bt nothing happened. I'm disappointed with the serviceRead more
Zumba Fitness - Hello
I want to contact them
First i want to update my credit card cause my previous card will be expire on Nov 2017 Second i purchased zumba wear during your promo i spent 300 US $ i should have a free zumba pants but the zumba website it didnt pop up like a free gift causr my other Zumba...Read more
I used to be a Zumba instructor. I have moved on and no longer on the circuit. I have called, emailed and talked to you all on the phone. remove my name from the list. EDNA H. STEWART. AT SOME POINT I WAS TAKEN OFF AND THE EMAILS STOPPED!! then they started back,...Read more
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